These Terms of Use ("Terms") apply to your access to and use of:
By accessing or using any of the above, you agree to be bound by these Terms. If you are accessing on behalf of an organisation, you confirm that you have authority to represent or bind that organisation.
Etcher Solutions operates from Perth, Western Australia and provides practical business support services including HSEQ support, systems documentation, mobilisation, contractor compliance, operational support and related services to clients across industry.
Access within Etcher Task Hub is controlled by roles, groups, boards, permissions and organisation settings. You must only access information needed for your authorised role. Client administrators should promptly request removal of access for users who no longer require it.
Etcher Task Hub may contain confidential business information, client communications, quote requests, meeting notes, project details, internal tasks, uploaded files and personal information.
Authorised users must:
Confidential information remains the property of Etcher Solutions, the relevant client, supplier or third-party owner as applicable.
You must not use our services to:
You retain ownership of content you upload or create. By providing content, you grant Etcher Solutions a limited, worldwide, non-exclusive, royalty-free licence to host, store, process, copy, transmit, display, back up and use that content solely to provide, maintain, secure, audit and improve our services.
You confirm that the content you provide:
Approved client representatives may use Etcher Task Hub only for the authorised business purpose agreed with Etcher Solutions. Client users are responsible for:
Etcher Solutions may suspend or remove client access if access is no longer required, a security risk exists, these Terms are breached, or continued access creates legal, operational or confidentiality risk.
If enabled, authorised users may forward emails to taskhub@etchersolutions.com or other designated intake addresses. By forwarding an email, you confirm you have authority to share that email and its attachments with Etcher Solutions. Emails may be parsed, classified, stored, audited and converted into task records. Etcher Solutions may reject, quarantine, delete or ignore unauthorised or suspicious emails.
Our services may use artificial intelligence to summarise content, extract tasks, recommend categories, identify deadlines, draft text or support task routing.
Information provided through our website, services, templates, checklists, dashboards, AI tools or communications is general in nature unless expressly stated otherwise. You should obtain independent professional advice before relying on any information for legal, safety, financial, contractual or regulatory decisions.
We do not guarantee uninterrupted, error-free or secure access at all times. Services may be unavailable due to maintenance, updates, outages, cyber incidents, third-party issues, internet failures or events beyond our reasonable control. Etcher Solutions may modify, suspend or discontinue features at any time.
Beta, pilot or test features may be incomplete, unstable or changed without notice. These features are used at your own risk and are not subject to the same service standards as production features.
Our services integrate with or depend on third-party platforms including Microsoft 365, SharePoint, Vercel, GitHub, analytics providers, AI providers and email services. Etcher Solutions is not responsible for third-party content, privacy practices, outages, security incidents, API changes or fees charged by third parties.
Etcher Task Hub is currently a private authorised-user platform and is not offered for general public self-registration. If paid access, subscriptions, external client access packages or paid software functionality are introduced in the future, additional commercial terms, payment terms, refund terms or service agreements will apply.
Refunds, cancellations and service changes are handled in accordance with the relevant service agreement, refund policy and the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies that cannot lawfully be excluded under applicable Australian law.
Etcher Solutions owns or licences all intellectual property in our website, platform, branding, design, workflows, templates, content, software, documentation, graphics, logos and business materials, except for user content and third-party materials.
You must not:
If you provide suggestions, feedback or ideas, Etcher Solutions may use that feedback without payment, restriction or obligation to you.
If you believe content on our platform infringes your intellectual property rights, please contact info@etchersolutions.com with:
Please refer to our Privacy Policy for details of how we handle personal information. You are responsible for securing your devices and credentials, ensuring authorised access to shared workspaces, and confirming that content you upload or forward is lawful and authorised.
Etcher Solutions may suspend or terminate your access if:
To the maximum extent permitted by law, our services are provided on an "as is" and "as available" basis. We do not guarantee:
To the maximum extent permitted by applicable law, Etcher Solutions excludes liability for:
Where liability cannot be excluded, it is limited to the maximum extent permitted by law.
To the extent permitted by applicable law, you agree to indemnify Etcher Solutions against claims and losses arising from your breach of these Terms, misuse of our services, content you upload or forward, privacy breaches, intellectual property infringement, unauthorised disclosure or unlawful use.
Etcher Solutions is not liable for any delay or failure to perform obligations caused by events outside our reasonable control, including natural disasters, cyber-attacks, power outages, pandemics, government actions or third-party service failures.
We may update these Terms from time to time. Changes will be posted on our website and platform with an updated date. Material changes may be notified by email or dashboard notice. Continued use after changes are posted constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Western Australia, Australia. Before commencing any legal proceedings, you agree to:
Nothing prevents either party from seeking urgent injunctive or other interim relief from a court of competent jurisdiction.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force and effect. These Terms, together with our Privacy Policy and any applicable service agreement, constitute the entire agreement between you and Etcher Solutions in relation to your use of the services.
Etcher Solutions
Perth, Western Australia, Australia
Email: info@etchersolutions.com
Phone: +61 499 003 637
Website: www.etchersolutions.com